YOUR TREATMENT JOURNEY DURING COVID-19
During the COVID-19 pandemic, extra measures will be in place for your safety and that of the staff.
These measures may mean things will take a little longer. We thank you for your understanding.
Prior to your appointment
You can request appointment via contact form on this website
A digital medical questionnaire and consent form will be sent and you will need fill this out prior to the virtual consultation
Lauren will let you know if you require a virtual consultation prior to your in-person treatment appointment
Please send back medical questionnaire and consent form prior to this virtual consultation
Please be make-up free
Please have sufficient lighting for appropriate assessment
Please be on time
This will last 10-15 mins. Your treatment plan will be mapped out, risks will be explained, and questions answered
Day of treatment
A COVID-19 screening questionnaire will be sent out before treatment and needs to be returned by the morning of treatment. If there are concerns you may have COVID-19, you will not be treated that day and your treatment will be rescheduled when safe to do so.
Please be on time
Please attend alone
Please come without makeup
Please bring your own facemask to wear it over your nose a mouth on arrival
Please limit personal belongings that you bring to your appointment
On arrival, please use the hand-disinfectant provided
Please keep your face mask on at all times unless instructed to remove it.
Photos will be taken prior to treatment
Social distancing should be maintained throughout the appointment. The only exception to this will be during the physical provision of treatment.
Appointment times will be spaced out to limit the number of people on premises at any one time and to allow for clinical rooms to be cleaned between each patient
Post procedural care and emergency contact information will be sent out digitally
Only cashless payments will be accepted - card payments are accepted or a PayPal link can be sent
A virtual follow-up appointment will be arranged for between 10-21 days following treatment if appropriate
As with initial virtual consultation, please be make-up free, have sufficient lighting for appropriate assessment, and please be on time
This will last 5- 10 mins
An in-person appointment will be arrange if required.
If you develop symptoms of COVID-19 within 14 days following treatment, please contact the clinic to let us know for contact tracing.